Designing a workflow-centric site

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Richard Dué and Detlef Vollmann constructed the following subset of the wu patterns to capture how a designer might go about constructing a workflow site. These are the essential patterns to think about when starting on the design of such a site.
1 ESTABLISH THE BUSINESS OBJECTIVES (1).
2 BUSINESS PROCESS MODEL (2).
3 ESTABLISH THE USE CASES (3) derived from the business process model.
4 CLASSIFY YOUR SITE (11), if it fits the workflow pattern then
5 USER-CENTRED SITE STRUCTURE (13) with tasks defined by the established use cases.
6 Create a SITE MAP (12) showing all the workflows (again based on the established use cases) and objects in the type model.
7 Provide CONTEXT-SENSITIVE HELP (17) based on the site map and all the workflows and upon the established use cases.
8 Provide a SENSE OF LOCATION IN WORKFLOW (75).
9 DISPLAY THE OPTIONS (79) using a scheme connected to the ‘help button’.
10 Create a ‘contact us’ button using CONTEXT-SENSITIVE CONTACT LINK (33), adding THE HUMAN TOUCH (30).
11 Don’t forget to think about the BACK BUTTON (35).
12 Ensure that CONTENT IS LINKED TO NAVIGATION (76) by using one page per workflow.
13 Make sure your site can still provide a SENSE OF LOCATION IN WORKFLOW (75).
14 Apply SYMMETRY AND IDEMPOTENCY (22).
15 Apply AESTHETICS (16).
At this point one would consider if any of the abstract patterns were applicable and use various navigation patterns, depending on the actual content of the site and the use cases identified.
Other more detailed patterns would be applied depending on factors such as organizational ethos and site content and purpose. Such considerations would generate a site-specific sublanguage.